Is support available 24/7?

Can I see how long a vehicle has been in stock?

How do I set my starting invoice number in Jouver?

What are the key features of Jouver 

How do I track my profit margins?

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How to manage your vehicle trim and options

How do I create a quote and send an invoice?

How do I add discounts to quotes or invoices?

 How do I use electronic signatures in Jouver?

What is "Sell to  Individual" transaction?

 Is Jouver compliant with financial anti-fraud regulations?

What is "Buy from Individual" transaction?

Is Jouver compliant with inventory ledger and sequential record IDs regulations? 

Is Jouver compliant with anti-fraud regulations?

What is "Sell to Individual + Trade-ins" transaction?

What is "Sell to a Company" transaction?

What is "Buy from a Company" transaction?

What is "Vehicle Consignment" transaction?

How do I choose the right transaction type?

How long does it take to set up Jouver?

Can I create quotes and convert them to invoices?

How do I handle tax on vehicle purchases?

What does the Sales page show?

Can I customize the terms and conditions on my documents?

Is electronic signature legally valid?

Can I see tax information in my exports?

How do I create a service invoice not related to vehicle sales?

Where are electronic signatures stored?

What should I do if the electronic signature icon stays red?

Can I export my sales data?

What are the main menus in Jouver?

What information does the Stock page show?

What plans does Jouver offer?

What happens to a vehicle in stock after I sell it?

What payment methods can I record in Jouver?

Can I track deposits and remaining payments?

What if the vehicle license plate lookup doesn't work?

How many vehicles can I add in the free plan?

Is there a free trial?

What vehicle types does Jouver support?

How do I email a quote or invoice to a client?

How do I buy a vehicle from a company in Jouver?

How does the license plate auto-lookup work?

How do I sell a vehicle to a private individual?

How do I process a trade-in transaction?

What documents does Jouver generate automatically?

What languages does Jouver support?

Get Started

Features & Usage

Staying Compliant

Transaction Type

When you first log in, Jouver shows two example transactions. Enter your latest invoice number (numerical only, like 1, 1001, or 2025001) and Jouver will continue your numbering sequence from there.&nbsp;When selling a vehicle, Click + and then under the Pricing and Payment, you have Invoice number&nbsp;<figure class="image"><img src="https://cdn-assets.productfruits.com/2b4250cc-4f5c-46d7-a797-26fecdcfe4e8"></figure>Then your invoice number is updated in Jouver and it is shown in your Dashboard&nbsp;<figure class="image"><img src="https://cdn-assets.productfruits.com/db2a8fad-1872-41eb-83ab-ba0b46d172d3"></figure>as well as in your Invoice itself and updated in your accounting.&nbsp;<figure class="image"><img src="https://cdn-assets.productfruits.com/d53ba891-1661-491a-8ca8-520e9944c4cb"></figure>&nbsp;Details: Setting your starting invoice number ensures continuity with your existing invoicing system. The system accepts any numerical format you prefer, whether simple sequential numbers, date-based numbers, or other patterns. After you enter your starting number, Jouver automatically increments for each new invoice. You can always manually adjust individual invoice numbers if needed, but the system maintains your sequence automatically. This prevents gaps or duplicates in your invoice numbering and keeps your records compliant with your local accounting requirements.

Click SALES and you can access profit margins for each vehicle: purchase price, selling price, gross margin amount, net margin, and margin percentage. This information is also available in exported reports.<img src="https://cdn-assets.productfruits.com/05f5b08d-d3d3-4342-bffc-60def9b41a8b" alt="" class="lexical-inline-image position-full" style="z-index: 20;"> Details: Margin tracking is essential for understanding profitability at both individual deal and overall business levels. For every completed sale, Jouver calculates and displays comprehensive margin information. The gross margin shows your profit before deducting any expenses: selling price minus purchase price equals gross profit. The margin percentage expresses this as a percentage of the selling price, making it easy to compare profitability across vehicles of different price ranges. Net margin accounts for additional costs you've incurred, such as reconditioning, repairs, registration fees, or other expenses you've recorded in the system. This gives you a true picture of actual profitability after all costs. You can view margins for individual vehicles or look at totals across time periods to understand overall performance. The margin data is included when you export sales reports, allowing you to analyze profitability trends, identify which vehicle types or price ranges generate the best margins, and make data-driven decisions about what to stock. Many dealers discover through margin analysis that their highest-volume vehicles aren't necessarily their most profitable ones, leading to strategic shifts in purchasing. Regular margin review helps you optimize your business model for maximum profitability rather than just maximum volume.

Yes, you can create a quote with customer details and pricing and it will automatically create the invoice and purchase order.Step 1: Save and send to the client by clicking ✉ next to QUOTE in your vehicle .When your client accpet the quote, you can sompli accepted, click "Convert to invoice" and all information transfers automatically to a new invoice.Step 2: Send<img src="https://cdn-assets.productfruits.com/6acf2163-3725-4262-99bb-bc27874446ca" alt="" class="lexical-inline-image position-full" style="z-index: 20;">e-Signature:The client will receive a request for esignature by email and will be send on a secured page on Jouver showing the vehcile he is buying from your dealership: <img src="https://cdn-assets.productfruits.com/364abd37-735e-4837-ad18-10d9a0cfadcf" alt="" class="lexical-inline-image position-full" style="z-index: 20;"><img src="https://cdn-assets.productfruits.com/b41e5f6b-6d8e-4810-8cdb-bc1029acbf9c" alt="" class="lexical-inline-image position-full" style="z-index: 20;">How do I create a quote and send an invoice?<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Click the Plus button to create a new quote for the potentiao buyer and your vehicle in stock..</li><li value="2" class="LexTKB__listItem">Add your customer from your contacts or enter their information manually. </li><li value="3" class="LexTKB__listItem">Include all line items with descriptions, selling prices, and appropriate tax rates. You can apply discounts as fixed amounts or percentages.</li><li value="4" class="LexTKB__listItem">Save the quote and preview it as PDF before sending it by email directly to your client. </li><li value="5" class="LexTKB__listItem">Jouver keeps the quote in an active state until you close or convert it. When your customer accepts, simply send the Invoice by email or use the e-signature features Jouver.</li><li value="6" class="LexTKB__listItem">This will creates a complete invoice document with a new invoice number, copying all line items, prices, tax calculations, and customer information. This eliminates duplicate data entry and ensures accuracy between your quote and final invoice.</li></ul>

Yes. Enter your terms and conditions in company settings. They automatically appear on quotes, purchase orders, and other sales documents, and in digital signature emails sent to clients.<a href="https://www.jouver.com/user/?um_action=edit" target="_blank" rel="noreferrer" class="LexTKB__link">Click here to change your terms and conditions. </a><img src="https://cdn-assets.productfruits.com/054cd382-1670-450f-9b8c-34eab3e911ce" alt="" class="lexical-inline-image position-full" style="z-index: 20;">Details: Customizable terms and conditions protect your business legally and ensure customers understand your policies. Access your company settings <a href="https://www.jouver.com/user/?um_action=edit" target="_blank" rel="noreferrer" class="LexTKB__link">here </a> and locate the terms and conditions section . Here you can enter or paste your complete terms text, which typically covers warranties, return policies, payment terms, dispute resolution, limitation of liability, and other legal provisions relevant to vehicle sales in your jurisdiction. Once saved, these terms automatically populate onto every relevant document Jouver generates. They typically appear on the second page or in a designated section of quotes and purchase orders, formatted appropriately for readability. When you send electronic signature requests, customers see your terms and conditions as part of the information they review before signing, ensuring informed consent. You can update your terms anytime, and the new version applies to all subsequently generated documents while historical documents retain the terms that were active when they were created. Many dealers have their terms reviewed by an attorney to ensure adequate legal protection for their specific business model and location. Proper terms and conditions reduce misunderstandings with customers and provide legal protection if disputes arise about what was agreed upon during the sale.<hr>

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