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Get Started
What are the main menus in Jouver?How do I set my starting invoice number in Jouver?What are the key features of Jouver How long does it take to set up Jouver?What plans does Jouver offer?Is there a free trial?How many vehicles can I add in the free plan?What vehicle types does Jouver support?What languages does Jouver support?Is support available 24/7?test
Features & Usage
How do I buy a vehicle from a company in Jouver?How does the license plate auto-lookup work?How do I sell a vehicle to a private individual?How do I process a trade-in transaction?What documents does Jouver generate automatically?What information does the Stock page show?How to manage your vehicle trim and optionsWhat does the Sales page show?Can I create quotes and convert them to invoices?How do I create a quote and send an invoice?How do I add discounts to quotes or invoices? How do I use electronic signatures in Jouver?Can I export my sales data?How do I handle tax on vehicle purchases?Can I see tax information in my exports?How do I create a service invoice not related to vehicle sales?What should I do if the electronic signature icon stays red?What if the vehicle license plate lookup doesn't work?What payment methods can I record in Jouver?Can I track deposits and remaining payments?How do I email a quote or invoice to a client?Can I customize the terms and conditions on my documents?What happens to a vehicle in stock after I sell it?Can I see how long a vehicle has been in stock?How do I track my profit margins?
Staying Compliant
Is Jouver compliant with anti-fraud regulations? Is Jouver compliant with financial anti-fraud regulations?Is Jouver compliant with inventory ledger and sequential record IDs regulations? Is electronic signature legally valid?Where are electronic signatures stored?
Transaction Type
How do I choose the right transaction type?What is "Sell to Individual" transaction?What is "Buy from Individual" transaction?What is "Sell to Individual + Trade-ins" transaction?What is "Sell to a Company" transaction?What is "Buy from a Company" transaction?What is "Vehicle Consignment" transaction?

Can I customize the terms and conditions on my documents?

Yes. Enter your terms and conditions in company settings. They automatically appear on quotes, purchase orders, and other sales documents, and in digital signature emails sent to clients.

Click here to change your terms and conditions.

Details: Customizable terms and conditions protect your business legally and ensure customers understand your policies.

Access your company settings here and locate the terms and conditions section .

Here you can enter or paste your complete terms text, which typically covers warranties, return policies, payment terms, dispute resolution, limitation of liability, and other legal provisions relevant to vehicle sales in your jurisdiction.

Once saved, these terms automatically populate onto every relevant document Jouver generates. They typically appear on the second page or in a designated section of quotes and purchase orders, formatted appropriately for readability. When you send electronic signature requests, customers see your terms and conditions as part of the information they review before signing, ensuring informed consent.

You can update your terms anytime, and the new version applies to all subsequently generated documents while historical documents retain the terms that were active when they were created. Many dealers have their terms reviewed by an attorney to ensure adequate legal protection for their specific business model and location. Proper terms and conditions reduce misunderstandings with customers and provide legal protection if disputes arise about what was agreed upon during the sale.

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